Sarah Melton's ETEC 561 Blog
Thursday, October 10, 2013
Section 7: New Direction in Instructional Design and Technology
This section of the textbook
addresses new directions and emerging technologies for IDT. For your final
post, reflect on how you might apply each of the following in your current or
future position in the IDT field:
- distributed or e-learning environments
- reusable design or learning objects
- rich media
- emerging instructional technologies, such as
artificial intelligence, cybernetics, Web 2.0, virtual worlds, electronic
games, etc.
E-learning has been a major shift in how we approach
learning in the 21st century. The advances that we have made in
technology and delivery have impacted the educational field in a very positive
way. E-learning is much more prevalent
to our students and learners today. E-learning uses a wide variety of
technological tools such as internet, cell phones, ipads etc. Providing these
instructional experiences with media rich instruction, we are able to reach our
learners in new ways that we couldn’t before. In my current job today, we are
continually promoting e-learning and all of the technological tools that it
entails. We use edmodo as a web based form of instruction. We also have ipads for the students to use
with well-developed tasks or lessons that stimulate higher level thinking.
“In a very general sense, a learning object is anything
that can be used for educational purposes (Reiser 290).” Learning objects have
the ability to meet different learning styles. Many types of learners whether
kinesthetic, visual or audio can benefit from learning objects. Learning
objects can range from math manipulative to technology tools. All teachers at
some point have utilized learning objects. When using learning objects it’s
important to keep in mind the audience and the goals or expectations you want
them to achieve. The future of learning
objects looks promising. With innovations in the technological world we can
better prepare students by using smartphones, ipads, google maps and web based
polling quizzes. Using learning objects steers away from traditional types of
learning and offers opportunities for a richer means of learning and knowledge
acquisition.
Rich media consists of a variety of web 2.0 tools
used for instructional purposes. I personally enjoy using web 2.0 applications
in order to encourage group work and collaboration. I’ve used many web 2.0
tools for my students such as jing, tagxedo, powerpoint, active inspire and
wordle. Using these technological tools provides students the opportunity to
explore creativity and expand on higher level thinking tasks. It’s imperative
to integrate rich media into our lesson plans every day in order to achieve and
develop understanding in a new way. Students need to be exposed to rich media
and web 2.0 tools in order to be successful in our society today.
Saturday, October 5, 2013
Section 6: Getting an IDT Position and Succeeding at It
This section of your textbook focuses on jobs in the profession
of instructional design and technology: lessons and tips on how to get one and
organizations that can support the job search and continued learning in the IDT
field. Many of you already have a job in the field or in a related field;
however, based on this week’s readings, you’ll reflect on where you are, where
you want to go, and what you need to learn or do to get there.
Begin your post for this week with some background: what is your
current job, what program are you enrolled in, what brings you to that program,
and what do you expect when you graduate (change jobs? obtain a promotion?)
I currently teach 6th grade in Mesquite ISD. We are a
self-contained unit meaning I teach all subject areas. I am presently enrolled
in the Educational Technology Library Science program. I was interested in
obtaining a position in the library or elsewhere in order to put my
technological skills to better use. I
feel that I would be a great asset to my campus as I share my knowledge and
passion for technology. When I graduate
I expect to find a career that allows me to demonstrate the knowledge I have
gained throughout my graduate studies of educational technology.
Next, describe the kind of work that you want to do and the type
of organization or institution in which you want to work. Use the WorkMatrixTM
in the chapter titled “Getting a Job in Business and Industry” to help
organize your thoughts. Do you most desire first, second, third, or fourth
level service? Or would you rather design or develop instruction? What features
of work are important to you? What economic sector do you want to work in?
After completing the workmatrix, I was able to conclude that I
most desire first level service. I hope to obtain a position as a school
librarian. I would still like to be part of an elementary campus where I can continue
to help young students on a daily basis and be a part of the education system.
I want to share my passion for literature and technology among other students.
Being a librarian would also provide me the opportunity to work with all grade
levels and build multiple relationships with students throughout the campus. I
feel as if school librarian roles are also shifting more towards technology facilitators.
I believe that I could share my knowledge and expertise to other teachers and help
them design technology into their lesson designs successfully and efficiently.
I feel with the amount of staff development through my district and graduate
level classes that I can design and develop instruction that is higher level
and engaging for students.
Based on these intentions, explain what you need to learn. What
skills and qualifications do you need? Will you obtain the skills you need in
the required courses in your program? What electives might you need to take to
help you develop skills specific to your aspirations?
I believe that in order for me to be effective as a school
librarian, I need experience facilitating a library. Learning the operation and
cataloging will be a major component when administering a library. Also, it
would be to my benefit to stay current with technology tools and programs. I
will be able to achieve this through the use and access of staff development
courses offered by my district. I believe
by finishing the required courses within the Educational Technology Library
Science program at TAMU- Commerce will allow me to obtain the skills needed to
successfully lead and facilitate a school library.
Finally, what
organizations would best support your continued learning after you graduate? Do
you think you would benefit from joining those organizations before graduating?
Explain why or why not?
Chapter 28 offers a
wide variety of professional organizations. International Society for
Technology in Education, ISTE, provides services and guidance on how to improve
technology skills for all grade levels. ITEA, International Technology
Education Association would be another great organization to support my
continued learning. This organization follows the innovation of technology
throughout the world and also provides staff development sessions for teachers.
I think that joining these organizations before graduating could benefit my
learning. It would expand my knowledge on teaching and technology and provide a
better base of knowledge for my ETEC courses that I am currently enrolled in.
Sunday, September 29, 2013
Section 5 Trends and Issues
Section 5 Trends and Issues
Chapters in Section V identify trends and issues in IDT in various contexts: business & industry, military, health care education, P-12 education and post secondary education. Select at least 3 of these 5 contexts and compare/contrast the IDT trends and issues. Then explain how they are similar or different from the IDT trends and issues in the context in which you work.
Chapters in Section V identify trends and issues in IDT in various contexts: business & industry, military, health care education, P-12 education and post secondary education. Select at least 3 of these 5 contexts and compare/contrast the IDT trends and issues. Then explain how they are similar or different from the IDT trends and issues in the context in which you work.
In the context of business and industry there is an
increasing growth of trends in IDT. When we discuss roles in instructional
design many businesses will utilize a sole designer. This results because of
budget constraints and economic deprivation (Reiser 179). Larger scale projects would require a team
effort and a wide variety of Instructional design team members in order to successfully
solve problems within the business. Just
as in teaching or education, we face budget cuts all too often. Field trips,
clubs, organizations, sports, fine arts are just a few of the programs being
cut. Similarly in education we also face challenges with time and resources
just as in business. There’s not enough time or money to support instructional
design. I thought it was interesting to see that the field of business and education
actually shared like ideas when discussing instructional design.
Instructional design opportunities are also
available through military and training environments. When comparing military,
business and education IDT one key characteristic that they seem to have in
common is funding. Instructional design is intended to improve on the job
performance and to improve the productivity of employees. No matter what field
you are in military, business or education money will always play a vital role.
In the military funding can also be scarce. “The challenge for each service in
any country is how to best utilize the money it has available for training
(Reiser 189).” Just like in education we have to utilize the money we have for
necessary training and improvements. In this chapter it also discusses the role
of the environment in military training.
In education we also continually analyze environments to make sure we’re
delivering the best instruction for students. Depending on what type of
environment we provide will determine how well or successful our learners will
be able to perform in both military and education.
The health care covers a wide range of areas. From
hospitals and dentistry to molecular biology, health care also uses
instructional design to continually make positive changes in their line of
work. One characteristic health care education and education have in common is
that they are both supported by problem based learning. “Other research has
documented the benefits of problem based learning. Meta-analyses and literature
reviews indicate that students in PBL curricula perform as well or better than
those in traditional programs (Reiser 200).” Problem based learning is also
supported in the field of education as well. PBL is able to best support our
learners in that it is student centered and learners collaborate together. PBL is highly promoted in the education field
just like in health care education. However, I did find a notable difference
between health care education and general education. In the health care
professions skills and techniques can be a matter of life and death. Fortunately
in education would we rarely be faced with this challenge.
Saturday, September 21, 2013
Section 4: Human Performance
Technology
Not
all problems in learning and/or performance require an instructional solution.
Many times a non-instructional approach is a more appropriate solution. This
week's reading and reflection focuses on human performance, performance support
systems, knowledge management systems, and the concept of informal learning.
Chapter 14 discusses the concept and
evolution of human performance improvement. Several sections of chapter 14
present a variety of non-instructional solutions to performance problems.
Identify a performance problem in your area of work and identify
non-instructional solutions that may help solve the problem.
I think a performance problem or
challenge I face in my area of work is increasing district and state assessment
test scores. We test so often whether it’s cogat, curriculum based assessments,
campus checkpoints, universal screeners, staar test etc. The pressure is on to
continually improve and increase student achievement. I found the Figure 14.2 HPT model of the international society for
performance improvement to be quite interesting. This approach can be
applied to small groups, individuals or larger organizations. This model has
you look at the performance analysis. You closely examine strategies and goals
you wish to see improved. The next step is to examine the cause analysis. Is
there a lack of support, resources or tools? Maybe motives and expectations
need to be clearer. Perhaps, there’s a lack of skills or knowledge in a
specific subject area. Whatever the case may be, we can continue through the
Performance Improvement Model to explore more available options to find a
solution to help solve the problem. Next, an intervention selection must be
made. The model provided on page 141 provides a variety of interventions. Some
examples that could aid me in my performance problem could include
documentation, organizational designs, team-building exercises, staff
development trainings or job aids. By implementing any of these intervention
designs, we offer the opportunity for change in management. Afterwards,
according to the model, evaluate the intervention to see if you met the goals
and objectives you stated in the beginning.
Chapter 15
presents performance support systems. Define performance support systems and
explain how a performance support system might (or might not) help solve the
problem you identified above.
Performance
support system is an intervention that is set in place when there is a
difficulty or challenge with completing a task successfully in the work
setting. Performance support systems are presented in a wide variety. It could
include manuals, handbooks or other types of job aids (Reiser 148). Most recently
these tools have expanded in order to also include electronic resources as
well. Performance support systems also include the opportunity or capability of
locating experts within the field in order to collaborate and brainstorm
further options for resolutions. These tools or interventions are designed to
be implemented at the moment of need in order to best support the performer. The
text states that Performance Support was introduced nearly twenty years ago and
has been used in a wide range of settings.
“…Practitioners have applied performance support for many different
settings from corporations to government to education (Reiser 150).” I think
that support systems such as experts, trainings or collaboration with other
colleagues within the field could help to give me a better understanding of
data and test analysis. Electronic resources could include better programs to
break down data. As the saying goes, two heads are better than one.
Chapter 16
explains knowledge management: the way we manage information, share that
information, and use it to solve organization problems. Organizations, such as
schools, accumulate a great deal information/data, which must be organized in a
way that we can make sense of it in order to use for making decisions. What
knowledge would help solve the problem you identified above and how would that
knowledge need to be collected and managed to help facilitate problem
solving?
Knowledge
management enables teachers/educators to improve performance through the use of
system training, performance support and expert advice. These are just a few of
the tools provided throughout chapter sixteen. Managing knowledge management was a section that I found most
interesting. I was able to connect it with the challenge I discussed
previously. “Behind the scenes there is a lot of technology making KM work.
Content and document management tools enable the categorizing, archiving, and
versioning of vast amounts of information in a variety of formats (Reiser 161).”
Most test data today can be found online through programs or software provided by
the district. Occasionally when analyzing test data teachers need to be
knowledgeable on how to navigate through these programs in order to better
understand what TEKS, objectives or SE’s we need to re-teach or reevaluate.
When we’re unaware of what all the program can provide us, we’re not really
using it to its full capability. Therefore, when we are able to collaborate
with others we share tactic knowledge. After all, “That’s how best practices
are born (Resier 161).” By using staff trainings or collaboration as mentioned
in the text, we can better understand and facilitate online data analysis.
Chapter
17 describes types of informal learning. What informal learning experiences
have you participated in at your organization? Could those informal learning
experiences be shared with others? Could the knowledge gained in those settings
be codified and managed? And should it be managed or should the informal
experiences be replicated or broadened for others?
The
quotation at the beginning of chapter 17 goes very well with informal learning.
Winston Churchill once said, “Personally, I’m always ready to learn, but I do
not always like being taught (169).” Informal
learning can take many shapes and forms. It could be when a person attends
college, visits an art museum, participates in homework, youth groups or even a
field trip. Nowadays it seems as if
learners do not have time or money to attend formal learning (Reiser 170).
Therefore, informal learning has become more popular in our society today.
Informal learning is where a learner gains knowledge and experience through
daily interactions or relationships among peers in society. Informal learning
experiences that I have participated in in at my school could include observing
other teacher classrooms. At one point I went to another school that was also
in my district to observe a math teacher. We discussed classroom management
ideas, strategies for teaching fractions, decimals and percent’s among other
things. Other informal learning that I have
participated in includes higher education. Last semester I shared my ideas and
assignments in a wiki which would be an example of informal learning through
the use of a web 2.0 tool. This semester we’re using blogs to communicate,
collaborate and share. This is another example of informal learning using a web
2.0 tool. I do feel as if the knowledge gained in these settings could be
codified or documented. We take notes, create blogs, or create e-Portfolio’s to
share and document our knowledge. I believe when we share our knowledge with
others through informal experiences, we can encourage others to enjoy learning.
Saturday, September 14, 2013
Week 3
Chapter 10 discusses evaluation in instructional design and provides you with two evaluation models, the CIPP and Kirkpatrick models for evaluation. Search for at least two other models used for evaluation and summarize these models. Describe how you would use them to evaluate your instruction.
Chapter 10 discusses evaluation in instructional design and provides you with two evaluation models, the CIPP and Kirkpatrick models for evaluation. Search for at least two other models used for evaluation and summarize these models. Describe how you would use them to evaluate your instruction.
“Evaluation is the process of
determining the merit, worth and value of things and evaluations are the
products of that process (Reiser 97).” Evaluation models are designed with
specific goals in mind in order to have a profound impact on the evaluation
process. CIPP developed by Stufflebeam stands for context, input, process and
final, product. Each step represents a significant and critical part of the
evaluation process. CIPP looks at how instruction is implemented, how effective
it is, assessing outcomes and what resources are available for the project.
This evaluation model has since become a formal process widely used though
education today.
Kirkpatrick’s model primarily focused
on training evaluation. Within this model are four levels of evaluation. The
levels include information covering reaction, learning, behavior and lastly,
results. The reaction level assesses the attitude the learner has toward their
educational experience. This could be a quick survey or questionnaire document.
The learning level looks at what the participant learned and to what extent.
Learning objectives that were covered should align with any given quiz or test
to get an accurate measure of what was taught. The behavior level looks at
whether the participants/learner changed their behavior due to the training
program. Do they consistently use the skills they were taught? Kirkpatrick
believes the participants should be contacted in order to conduct an
appropriate follow up. The last level is results. This is where we see if the
participant reached the desired goals or outcomes.
Another model I researched was Rossi’s Five Domain Evaluation Model.
Peter Rossi developed this model in the 1970’s. However, it is still commonly
used in the education field today. In this model, each step is uniquely designed
where it is shaped and molded to suitably fit the needs of the program. This
model focuses on evaluation questions such as “who should be involved?” “What level of participation is desired?” and
“Should an internal/external evaluator be used? (Reiser 98)” Each step or level
is broken into five domains.
·
Needs assessment
·
Theory assessment
·
Implementation assessment
·
Impact assessment
·
Efficiency assessment
Needs assessment will ask the question
of “is this type of program necessary?” Theory assessment addresses if the
lesson is designed in an appropriate way that it should work. Implementation
will look to see if the instruction was implemented in suitable way in order
for learning and success to take place. Efficiency is the domain where we look
to see if the program is having an impact and at what cost.
Many campuses across my district have
implemented the use of “intervention.” Intervention provides us an hour of time
to spend on math and reading utilizing small group instruction. Students are
grouped based on data and state assessments. I could see myself using Rossi’s Five Domain Evaluation Model in
order to better assess the progress and instruction during our intervention
time. Following these guidelines of Rossi’s Five Domain Evaluation could change
the way we design and produce the instruction in this hour. This would allow
teachers to see if their instruction is being implemented correctly, are we
having an impact and is what we are doing efficient.
The next model I researched was Patton’s Utilization Focused Evaluation. This
model states that the evaluation process and outcomes are of little value
unless we actually practice them. “The cardinal rule in U-FE is that the
utility of an evaluation is to be judged by the degree to which it is used
(Reiser 102).” This model states that
the evaluation process is carefully examined from beginning to end. Process use is a major concept
throughout this model. This occurs when educators understand the logic of the
evaluation process (Reiser 102). This model follows several stages.
·
Conduct a readiness
assessment
·
Identify the “primary
intended users” and develop a working relationship with them
·
Conduct a situational
analysis
·
Identify the “primary
intended uses”
·
Focus the evaluation
·
Design the evaluation
·
Collect, analyze, and
interpret the evaluation data
·
Continually facilitate
evaluation use
·
Conduct a metaevaluation
“An evaluation that is not used is of
little use to an organization; therefore it is wise to consider the principles
provided in U-FE (Reiser 102).” I think
that I could use this model for when our school conducts Curriculum Based
Assessments (CBA’s) or six weeks test. I think that if I followed these steps
for evaluating data and instruction that we could make significant changes and
perhaps increase test scores. This would be a great way to adjust instruction
in order to re-teach certain student expectations and TEKS.
Reflect on what other questions that
instructional design evaluation should address besides whether the
instructional design leads to comparable amounts of learning and learner
satisfaction as traditional methods. What else would be useful to know?
Throughout my research on Evaluation in Instructional Design I was
able to further develop questions that I think evaluations should address.
“Are some parts of the program working, and
others not?”
“What materials or manipulatives would
best support my instruction in order to lead to a more successful evaluation?”
“Does environment play a significant
role in the evaluation process?”
“How many instructors are used during
the evaluation process?”
“How are we going to monitor and
document progress?”
Chapter's 12 & 13
focus on project management and how to manage projects when resources are scarce.
You have been assigned to develop a series of professional development sessions
focusing on technology use in the classroom for teachers during a time of
economic decline. How will you use Situational Leadership to facilitate this
project and manage scarce resources?
Designing professional development
sessions can be an arduous task. With the proper and skillful leadership one
can develop high quality professional learning. Management is defined as, “…the
process of working with and through individuals and groups and other resources
(equipment, capital, technology) to accomplish organizational goals (Reiser
117).” Paul Hersey developed the
situational leadership model. In his model there are four phases in order to produce
successful management. Phase one says you should be very direct and specific.
Phase two states you move towards a different role where you reward
improvements being made. Phase three is where we focus on the results. Lastly
in phase 4 the leader does not act as a director but more as of a facilitator. In
the situational leadership approach the leader will learn to adapt their
leadership style according to the people you are leading.
When designing a project or staff
development session, it’s important to clearly set a starting and stopping
point as well as your objective for the lesson. However another key aspect in
designing staff development is your budget and resources. Though many school
districts across Texas seem to have increasingly high budgets, many schools
still do not.
If I was to design staff development
sessions using the situational leadership approach, I would first set a goal as
to what I want to accomplish with the technology. I would make sure to
communicate well with the teachers to see what technologies they would find
most effective during their teaching and instruction. I would also make sure to
train the staff if they’re unfamiliar and inexperienced with how to use the
technology or devices. It’s important to purchase technology that will be put
to good use. Budget cuts have had a huge
impact on technology within the classroom. Best Buy is one of many companies
that makes donations for nonprofit organizations that serve children in grades
K-12. More information regarding donations can be found at the link provided
below.
Many high schools in my district this
year have also implemented “Bring your own device.” Students are encouraged to
bring their own technologies or smart phones in order to participate in lessons
and activities. This is a phenomenal way to get technology more involved in our
schools at no cost to the district.
Friday, September 6, 2013
Week 2 Theories and Models of Learning and Instruction
Epistemology (the study of what and
how we come to know) is discussed in multiple chapters in this section.
Distinguish epistemology from instructional methods or theories. What are the
differences between theories, methods, or models of learning and epistemologies
or underlying beliefs about ways of knowing?
Epistemology is the branch of
philosophy that asks “what can we know?” or “What can we be sure of?” These basic questions then lead to
philosophical theories or ideas intended to explain something. Theories are supported
by evidence and data. Theories are a well thought out idea of what should work
if we implement our plans accordingly. Instructional methods resemble teaching
strategies used in instructional design to improve learning and teaching. An
example of an instructional method could include the use of problem based
learning, bloom’s taxonomy or higher order learning and questioning. We use
instructional methods as a means to teach material to our students. When using
instructional methods we look to see if it’s successful. If not, we research a
new method or strategy to reach our goals and objectives.
Chapters in this section present two
contrasting epistemic stances: positivist and relativist. However, a third
stance, the contextualist or hermeneutical, is also widely recognized. This
stance falls somewhere between the strictly objectivist/positivist beliefs
about knowing and the purely subjectivist/relativist stance. While designers
and educators with a positivist stance generally apply behaviorist principles
to the design and development of instruction, those with either a contextualist
or relativist epistemological framework employ constructivist theories and
methods. However, relativists ascribe to radical constructivist approaches,
while contextualists draw upon social constructivist theories and models. Based
on what you’ve read about positivist and relativist epistemologies, as well as
behaviorist and constructivist approaches, try to more fully describe a
contextualist epistemology. How might it differ from either a relativist or
positivist stance, and how might social constructivism differ from either
behaviorist or radical constructivist approached to learning and instruction?
Those who follow the contextualist
epistemology most often develop strategies and instruction that use theories
based on constructivist models. Contextualist epistemology or ideas relies solely on context. Educators in the field of instructional design and
technology have embraced constructivism and are able to successfully confirm
effectiveness of this particular approach. Constructivism has proven to be one
of the most dominant approaches in the education field today. Contextualist epistemology acts as an
alternative to constructivism as a fresh and innovative perspective emerging in
the field of psychology. This perspective provides a philosophical basis to
build on the science of learning and instruction. With contextualism we are
able to refer to both current and historical context relating to the study of education.
Social constructivism uses many methods that are implemented into social
situations. Groups work collaboratively with one another to share knowledge
developed in social context. The radical constructivist approach suggests that students discover their own learning and perceive knowledge in a unique way. Behaviorism differs in that it is a philosophy of
psychology. The primary focus with behaviorism is how one acts, thinks and
feels. Behaviorism also studies how one will react or behave to positive and
negative simuli.
Differing epistemic stances lead to
differing approaches to learning and instruction, and ultimately to
problem-solving. Explain differences in problem-solving when approached from
behaviorist and constructivist perspectives. How do the approaches differ in
both the nature of the problem to be solved and in facilitating the problem
solving process? Finally, what effect might these differences have on learner
motivation?
Learning and instruction can take
many different shapes and forms. When we utilize problem solving as an approach
towards learning we are faced with the two different perspectives. Both the
behaviorist and the constructivist perspectives provide a unique framework for
instructional design. The constructivist perspective primarily focuses on
problem solving and critical thinking. Tasks and activities are designed to
take learning to a higher order level in order to improve cognitive outcomes. The
environment for constructivism consists of opportunities for learners to
collaborate with others, problem-solve together and actively participate in
order to create and construct a successful and significant end product. Problem
solving from the constructivist approach also emphasizes education and
preparation for real world responsibilities. In all levels of education, often
times students are “underengaged, underchallenged, passive, or disengaged
(Reiser 46).” When problem solving with the constructivist approach, students
create noteworthy and meaningful knowledge or products. Problem solving when
approached from the behaviorist perspective also has distinct features. Through
B.F. Skinner’s career he sought to take a different approach towards the study
of psychology by focusing on behavior. Behaviorism is primarily focused on
observable behavior as opposed to internal thinking. Skinner believed that learning occurred
between the connection of behavior, environmental stimulus and consequences. Behavior
is observed before and after instruction to determine what the learner already
has knowledge of. In problem solving, desired behaviors that are not observed
can be addressed and developed during instruction. Skinner also thought that
once a desired behavior was reached, feedback and reinforcement must be
provided. I do not believe that the behaviorist approach lead to a positive
learner motivation. When learners respond with correct and incorrect answers
they are provided with the same feedback. For example, “good job” or “incorrect”
was the typical response for student reinforcement. “Unfortunately, these
designs, were boring to learners, who could also “peek” ahead at answers before
they responded, which meant that the presumed benefits of feedback were rarely
realized (Reiser 37).” The constructivist approach promotes authenticity and
seeks to engage its learners and keep them motivated through reflection and multiple
perspectives. “ However, until a better “ism” comes along and makes a splash,
constructivism is good shorthand, denoting our general aims for making
instruction more meaningful, authentic, and problem based (Reiser 50).”
Reiser, R.R. & Dempsey, J.V. (2011). Trends and Issues in Instructional Design and Technology (3rd ed.). Boston, MA: Pearson Education, Inc.
Reiser, R.R. & Dempsey, J.V. (2011). Trends and Issues in Instructional Design and Technology (3rd ed.). Boston, MA: Pearson Education, Inc.
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